Great experience at Lauria, Mark and crew made everything very easy.

The service team was friendly and efficient in helping with my repair issue!

Vehicle was taken in at appointment time and service was completed expeditiously with a full report provided at service completion. Car wash was a nice bonus!

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Today was my first time visiting Lauria for a service appt. and it was a night and day experience from the dealership I’ve dealt with in the past (Owasco). The people were so friendly, welcoming and quickly fixed my issue. I will be taking my Golf to this location for all service needs and future sales needs. I am willing to drive an extra 35mins for their quality service and support. Thanks for changing my mind about dealerships after some unfortunate encounters at Owasco.

Good dealership but service is too slow. For a mere oil change or tire change it's over an hour and other places manage these jobs in half an hour! Faster service would be a great improvement!

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Needs to be faster , longer then a one hour wait. An oil change should be thirty minutes.

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More than pleased with the superior service from Ron and staff! I know that my car is in good hands at Lauria Volkswagen.

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Although front desk staff changes fairly often, they are always nice, cheerful, friendly and helpful.

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Great service. Always deliver what they promise. Nice to have door to door service. Great job

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Adam and Alyssa did a great job looking after our pre-owned VW Atlas purchase. Andy & Sharon

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As always courteous, professional service. Love the free car wash ticket that is given every time!

The team at Lauria took very good care of me and got my car back to me asap!

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