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Fast friendly, great service, will bring my car back for my next service for sure
I have stopped in twice know to have my tires checked as the tire pressure indicator has come. I've had no appointment. the staff were exceptional and so accommodating. they made me feel welcome and fixed my issues right on the spot. I am so pleased with them. They do a great job.
My car went in for a fault diagnosis on the engine check light. It was identified as an oil leak in the turbo. My unhappiness is that it took me over a week to get this appointment and now I find it will take over a week to get the part and schedule me back in for the repair. I can understand having to wait for the part a few days since it is a late model EOS, however waiting over a week to have someone to do the diagnosis and additional days to “fit me in” is unacceptable to ...
Everyone is very helpful and friendly. The staff was accomodating and booking for service was fast and efficient. I was given estimates on work needing to be done and paperwork was thoroughly filled out for clarity making it easy for me to understand.
Have never taken a car that I have owned to the dealership for service, so I was apprehensive about doing it for my 2015 Golf. Brought it there for an A/C service and they were fast, friendly and it was a reasonable price (for a dealership) to have it fixed. It has been blowing cold air ever since and I will bring my car back for additional service I'm sure. Also comes with a free car wash code for the on site car wash👍
Thanks James, Alissa and Mark for your kind and professional attitude and frequently asking me if I required any bottled water. I am happy to recommend Lauria dealerships to anyone.
I would have rated my service visit a 5, except that the mechanic forgot to reset my oil change warning light and I didn’t notice that until the next day.
I absolutely love my 2021 Tiguan R Line purchased from Lauria. I went in knowing the car I wanted and Harley was great with answering our (many) questions. We did have one issue with an employee who no longer works there but James was quick to jump in and work with us to resolve the issue. I also dealt with Alyssa briefly who was great as well and Yvonne who was also lovely. I will definitely recommend Lauria in the future!
The service light came on in my 2015VW jetta while on the 401 while I was far from home! I pulled into Lauria and they were able to have someone view my vehicle on the spot - I didn't have an appointment nor did I call in advance. I am not their customer - I didn't buy my vehicle there, but they gave me quick, excellent service. Thanks so much!!
All I’m saying is if you keep doing what you’re doing I’ll keep coming back for service,parts and Sales. Shout out to all the crew! Free car washes are a bonus ✌️❤️ 🍀
We combine over 30 years of award winning sales and service with the world’s largest automaker. Located on the South Side of the 401 at Hwy 28 in Port Hope, Lauria Volkswagen is an easy drive from anywhere in Central Ontario.
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