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Exactly as described to me. Had loaner car to use as I was from out of town. Called when ready and problem was fixed! Friendly and efficient!
Thank you to Mackenzie for the clear and regular explanations and updates about the required repairs to my car. The issue was resolved. Thank you also to the staff working on my car.
The Lauria VW team (Sales, Service and Management) have been a pleasure to work with and they continually meet and exceed our expectations. I really appreciated the complimentary car wash as Lauria VW has the best car wash in the area.
Sales and service experience has been very pleasant and professional. The service department was very helpful and efficient and my vehicle was ready when promised.
Lauria is a very clean and professional dealership. Everything was handled to my satisfaction, in the time frame I expected, and at the price. I travel a long way to get there, and would buy there again (if the deal was right of course).
Completely satisfied, great service, and attentive staff. The facility is world class
Parts department was so helpful and had great customer service. I’ll certainly be going here for all future endeavours!
The team at Lauria VW is wonderful. They look after all of my auto needs. Their parts department was quick and efficient at getting my parts quoted and scheduled to be installed.
Alicia is amazing and the technicians are good as well nobody know your vehicle better than the ones that built them you pay a little bit more but who cares and 9 times out of 10 they have a loaner so you can leave the car for a day or 2 and still get to work. Also they wash your car if there's time or they will give you a code for a free one
Excellent communication before, during and after service. Very helpful staff. Went the extra mile. Answered all my questions and or sought out the answers I needed. Free car wash.
As usual received fantastic service at Lauria Volkswagen today. With covid restrictions it is a bit of a hassle but they were easy to make an appointment and felt comfortable. Got myself a complimentary car wash and it is definitely the best in town. It did have a bit of a lineup so it took a little longer, but I think that is also because it is the first nice weekend of the Spring.
I leased a 2021 Execline Jetta with the help of the brand specialist Mark and sales manager James, it was a wonderful experience. I travelled 30 minutes out of my way to come to Lauria Volkswagen and I was not disappointed, they were super kind and treated me amazingly. I definitely recommend and will be coming back when my lease ends!
Great service and personnel. Serviced my vehicle professionally and on quote. Phoned me to keep me informed on progress of service and when there was a problem picked up my vehicle to complete service and left a courtesy car.
We combine over 30 years of award winning sales and service with the world’s largest automaker. Located on the South Side of the 401 at Hwy 28 in Port Hope, Lauria Volkswagen is an easy drive from anywhere in Central Ontario.
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