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Have never taken a car that I have owned to the dealership for service, so I was apprehensive about doing it for my 2015 Golf. Brought it there for an A/C service and they were fast, friendly and it was a reasonable price (for a dealership) to have it fixed. It has been blowing cold air ever since and I will bring my car back for additional service I'm sure. Also comes with a free car wash code for the on site car wash👍
Thanks James, Alissa and Mark for your kind and professional attitude and frequently asking me if I required any bottled water. I am happy to recommend Lauria dealerships to anyone.
Great service from start to finish. Called in and had some questions answered before I made a good size drive, the Jetta was as advertised and they gave me a great deal. Pickup was a tiny bit delayed but I also changed a couple things at the last minute so I can't complain about that. Definitely recommend. Go See Alyssa!!
I would have rated my service visit a 5, except that the mechanic forgot to reset my oil change warning light and I didn’t notice that until the next day.
I absolutely love my 2021 Tiguan R Line purchased from Lauria. I went in knowing the car I wanted and Harley was great with answering our (many) questions. We did have one issue with an employee who no longer works there but James was quick to jump in and work with us to resolve the issue. I also dealt with Alyssa briefly who was great as well and Yvonne who was also lovely. I will definitely recommend Lauria in the future!
The service light came on in my 2015VW jetta while on the 401 while I was far from home! I pulled into Lauria and they were able to have someone view my vehicle on the spot - I didn't have an appointment nor did I call in advance. I am not their customer - I didn't buy my vehicle there, but they gave me quick, excellent service. Thanks so much!!
All I’m saying is if you keep doing what you’re doing I’ll keep coming back for service,parts and Sales. Shout out to all the crew! Free car washes are a bonus ✌️❤️ 🍀
I know the business of auto sales well having been on the perimeter of it for 55 years. This is a class run dealership with good people. Carrying on from Frank Lauria they went beyond to make sure I was happy with my purchase(s). From the manager James to Alyssa and and to my sales agent Moped Harley. Well done. Would and will recommend to others!
Professional. Friendly. Addressed the issue. No concerns. A pleasure to deal with. Well done. Thank you.
Thank you to Mackenzie and the service team for the informed and prompt service on my vehicle. The issue was diagnosed quickly and the part(s) ordered and installed within a few days. The issue has been resolved.
Exactly as described to me. Had loaner car to use as I was from out of town. Called when ready and problem was fixed! Friendly and efficient!
Thank you to Mackenzie for the clear and regular explanations and updates about the required repairs to my car. The issue was resolved. Thank you also to the staff working on my car.
We combine over 30 years of award winning sales and service with the world’s largest automaker. Located on the South Side of the 401 at Hwy 28 in Port Hope, Lauria Volkswagen is an easy drive from anywhere in Central Ontario.
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