The Lauria dealership was beyond our expectations, Alyssa our sales rep was incredible with fast responses to all our questions and did almost all the work over email as we live 2 hours away. We drive to see our new to us 2019 GLI and we’re greeted with a smile and friendliness from the start. Dave at the finance department made for easy set up of payment and we were on our way. I would recommend this dealer to anyone looking for a Volkswagen they are top notch Kyle & Michelle Youngman
From our first electronic communication with James, to the closing of our purchase with Michelle, we found friendly, professional staff at Lauria Volkswagon. We will recommend them to our friends and family.
I had a wonderful experience buying my 2019 Jetta from Lauria Volkswagen this year! The staff were extremely accommodating and friendly, they went above and beyond to ensure the highest level of customer experience. I would highly recommend this dealership, you wont be disappointed!
First impressions with the team here are excellent! Michelle was as good as they come in car sales! I contacted them on short notice after being let down by another dealership in Ajax and they did everything to make me feel like I made the right decision coming to them!
I have had an outstanding visit with Lauria over the last couple of weeks. Upon arrival, I was greeted with a warm smile and friendly hello from Cole. Jason (the service manager) was reassuring and very helpful to work out the discrepancy with the warranty coverage (our fault). Repair time was very quick and my vehicle was waiting for me under the service bay upon arrival. Both times I was in an out within a matter of 15minutes! If you are looking for a dealership that provides efficient service with care, this is where you need to be! Thank you ...
I want to thank the service department at Lauria Volkswagen for their help in getting the warranty mess that another dealership left us to deal with.Jason and the rest of the team went out of the way for my wife and I to make sure that all the repairs needed were covered under warranty along with making us feel totally comfortable. This is the best experience I have ever had at a dealership and I highly recommend the fine folks at Lauria Volkswagen.
Great dealership! Bought a 2019 Atlas off of them after a terrible experience with a different dealership. They offered me a great deal, took the time to make the process of buying the car fun and easy. The sales agent Michelle was very professional. She followed through on every promise she made us and was extremely quick when replying to messages and voicemails.Just a great dealership!
Great customer service at Lauria VW! A big thanks to Michelle.A, Greg, Dave, Fraser and Lucas for all of their assistance in getting us into our new Sportwagen. Michelle.A, certainly went the extra mile for us!Thanks AllLana
I would just like to take the time to write a review based on the Exceptional service when i brought my 2015 Golf GTI in for repair to Lauria Volkswagon. From the moment my vehicle was scheduled in for diagnosing and repair, the service team had it completely covered.Thank You to the service advisers involved in taking care of my car.Christie, Merisa and Jason.Special Thanks to Reid the tech who made the repairs to the Mark 7.Great jobLauria Volkswagon
We enjoyed our visit to Lauria VW. Emily is fantastic. Beautiful showroom. No sales pressure at all. We were provided a very thorough breakdown of vehicle price, trade in value, incentives, as well as finance and lease options.
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