Excellent Customer Service 5 StarsWould highly recommend Lauria Volkswagen. Just purchased a Touareg for my wife and the customer service experience at Lauria Volkswagen in Port Hope was exceptional. We drove from Toronto to Port Hope to look at a vehicle we saw online and the salesperson Mellisa and the manager Bud were very honest and straight forward in their dealing with us. Very comfortable with this dealership and have no hesitation referring Lauria Volkswagen.Frank R.
The business card reads, "Welcome to the Family" and that's exactly how I felt buying my VW Beetle Convertible from Lauria VW. Everyone was welcoming, interested, and professional. I would especially like to thank Jordan from whom I bought the car and Dan who gave me some excellent operational tips. I live in Kingston and could have bought the car closer to home, but customer service was paramount to me.Thank you Lauria VW!
Lauria Volkswagen was a pleasure to deal with for my new vehicle purchase. Every member of the team was very knowledgeable and the service was friendly and straightforward. Melissa was our sales person and she was great. I'd recommend them if you're in the market for a Volkswagen!I'll make a point of revisiting this review after a few months with the new vehicle and my overall experience.
Well I came to Lauria just shy of a month ago. Jordan Northam introduced himself right away and gave me information about the cars I wanted. Jordan, Marco and Dan all answered any questions I had and in a quick fashion. There were no hidden gimmicks or costs. Jordan was really easy to deal with and I never felt pressure to buy the car. It was a good experience other than one moment of poor communication between departments, but the sales manager made things right for the mistake. All In All it was a great experience with Lauria Volkswagen. Thank you
Great service, Great sales team, honest and forthcoming.
I am a picky guy and this dealership surpassed my expectations. Had an appointment at 2pm. Was told 2 hours for the service. Car was done at exactly 4pm. Shawn at the service dept. Was great to deal with. Drove all the way from oshawa for the service.
Melissa made purchasing a car easy and fun. She made sure that I got exactly what I wanted with no pressure. Anyone looking for a car should talk to her.
I had a great experience with Lauria Volkswagen! The sales rep Jordan helped me out tremendously, I am very happy with my new car. Would highly reccomend 🙂
Great team @ Lauria VW!
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