Excellent people. Would have given 5 stars if communication was a little better. Needed vin number for insurance but had to call dealership day before delivery to get it. It’s a small thing and not really worth a full star but it wasn’t perfect so can’t quite give them 5...
Traveling through Port Hope, the battery on my Audi Q3 started losing its charge. There was no Audi dealer near so I pulled into Lauria VW. They were amazing in not only welcoming me but also brought out Danny who had Audi mechanic experience. Danny diagnosed the problem and fixed my car in less than 30 minutes. All was done with a smile by everyone. If I lived near Port Hope, I would buy all of my cars from Lauria VW.
We are on the way to Toronto for a family vacation and had the flat tire near port hope. It was about Saturday noon and most of dealerships would be closed. Called Lauria. Their staffs were very professional and helpful. Great people, great service with very reasonable price . We left the dealership with a new tire in an hour and big smiles . Thank you Guys to save our vacation!
Buying a car from a dealership is never my first choice, but Lauria made it a very pleasant experience all around. Thanks guys!
Excellent service and staff.
Lauria Volkswagen is a friendly, approachable, and very professional dealership. Everyone working there makes you feel welcome. The service was excellent and I would definitely recommend purchasing your next vehicle there.
Bought my new 2019 VW Beetle convertible with the help of Emily and the team! Great experience. Fast, friendly, thorough and professional ! Would highly recommend. Love my new car!
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